The professorship strives to develop excellent research that is based on practical issues and creates sustainable value for individuals, organizations and society. Do not hesitate to contact us! Chair of Smart Services
Chair of
Smart Services
The work focuses primarily on empirical-quantitative methods such as experiments and surveys, which enable an in-depth and comprehensive understanding of the respective research phenomenon. Depending on the research question, advanced qualitative and quantitative approaches are also used.
We realize our projects in collaboration with international research institutions and scientists in order to jointly generate innovative findings and drive scientific progress.
NEWS FROM THE CHAIR

Prof. Dr. Martin Adam receives Best Reviewer Award from Information Systems Research (ISR)

New Publication: “How Reflection Enhances Task Factuality in the Use of Large Language Models” in JMIS (VHB A; FT50)

New Publication on “How Platform Workers Contest Algorithmic Management” in Information Systems Research (VHB A+; UTD; FT50)

Call for Papers in JMIS (VHB A, FT50): Agentic Organizations
Do you have any questions?
Faculty of Business and Economics
Georg-August-Universität Göttingen
Platz der Göttinger Sieben 5
(Blauer Turm)
Secretary's Office in Room MZG 7.142
37073 Göttingen
Tel. +49 (0)551 / 39-26091
smartservices@uni-goettingen.de
11.10.2026
Prof. Dr. Martin Adam was honored by Information Systems Research as one of only three reviewers worldwide with the Best Reviewer of the Year Award 2026.
21.08.26
A new publication in the Journal of Management Information Systems shows how reflection can improve collaboration between humans and large language models.
14.08.2026
A new publication examines how platform workers respond to algorithmic control.
11.08.2026
Call for papers for a special issue in the Journal of Management Information Systems: “Agentic Organizations: Designing, Governing, and Managing AI Agents”.








